Privacy

Quill Delights runs quilldelights.com of 39 Vere Road, Lanark, South Lanarkshire, ML11 9RP, United Kingdom and decides how your personal information is used. This page says what we collect, why, who helps us handle it, and what you can ask us to do.

Just looking

Visiting this site does not need an account. We do not use advertising or tracking cookies, and we do not use analytics. Our website host, Vercel, keeps standard server logs of visits, such as the page requested and the IP address, so that the site works and stays secure.

When you buy a download

Checkout and payment are run by our payment partner, Lemon Squeezy. They collect what is needed to take payment and send you the download, such as your name, email address, country and payment details. Your card details go to them and never to us. We receive your name, email address and order details so we can send your download, answer questions and fix any problem. We use this because we need it to carry out your order, and we keep order records for as long as the law requires for accounts.

The free puzzle pack and our emails

You can give us your first name and email address on the free puzzles page so we can send you the free pack. By signing up you agree to get the pack and our occasional puzzle emails, and every email has a link to leave. We ask you to confirm your address by email before we add you to the list. Our emails are sent by MailerLite, who hold your first name and email address for us. You can leave at any time, and we will then stop emailing you.

Who else sees your information

Only the services that help us run the shop: Lemon Squeezy for payment and delivery, Vercel to host the website, and MailerLite for the free pack and our puzzle emails. We do not sell your information. These services may handle it outside the UK, under the safeguards the law requires. Paperbacks are bought from Amazon, under Amazon's own terms and privacy policy.

Your rights

Under UK data protection law you can ask what we hold about you, ask us to correct or delete it, ask us to stop using it, and complain to the Information Commissioner's Office (ico.org.uk). To use any of these rights, email hello@quilldelights.com.

Changes

If this page changes in a way that matters, we will say so here and show the date at the top.